FAQ's

Where can I buy tickets for upcoming events?

Online

www.ticketek.com.au

Telephone Ticket Sales

Ticketek hotline - 1300 795 012

Theatre Booking LIne - 03 9650 1500

Monday – Saturday 9am – 9pm and Sunday 9am – 8pm.

In Person

Visit any Ticketek agency in Australia.

The Box Office in the Athenaeum Theatre Main Foyer opens one hour prior to all performances. “Door Sales” and collection of tickets at the Venue may be done then.

What is the Theatre's email address?

For ticketing inquires, please email: boxoffice@athenaeumtheatre.com.au

For venue hire inquires, please email: info@athenaeumtheatre.com.au

What is the Theatre's phone number?

03 9650 1500

Where is the Theatre located?

188 Collins Street, Melbourne, 3000.

Can I pre-order interval drinks?

No, interval drinks can not be pre-ordered.

What happens if my performance is cancelled or postponed?

If the performance or event that you were scheduled to attend is cancelled or postponed, we will be in touch at the earliest opportunity.

In the event of a cancellation, you will be given the option to either exchange your tickets to an alternative performance or the option for a full refund.

Should your event be rescheduled, your booking will automatically be valid for the new date and time. If you’re unable to attend, you will be given the option to either exchange your tickets to an alternative performance (if applicable), the option to receive a full refund.

Do you have a dress code?

There is no dress code. Casual attire is acceptable.

What are the running times for shows/concerts?

Running times for shows are available on the show information pages. Concerts & individual events may not be able to supply this information in advance.